What happens: During your design consultation at our Sandy Springs showroom, we talk through your ideas, style preferences, lifestyle needs, and budget. You'll see examples of different ring styles, lab-grown diamond and natural diamond options, and metal choices.

Then we design your ring in MatrixGold, and how involved you are is up to you. When a shape or a curve is easier to work out together, some customers sit with us for the first part of the design. For larger pieces, we usually design it first and then have you back to review it. If you already know exactly what you want, you can simply review and approve. A simple solitaire may need little or no design work at all.

Most CAD wireframes are ready within 3-5 business days. A CAD wireframe is a 3D line drawing made on a computer. It shows every measurement, proportion, and structural part—the blueprint of your ring.

Your input: Review the design in the store, or through the 3D view or screenshots we send you, and ask for any changes to proportions, stone sizes, or overall direction. When you come in to review it, we can make changes with you there. Changes at this stage are quick and easy.

Timeline: 3-5 business days from consultation to wireframe approval

What happens: Once you approve the wireframe, we create a photorealistic shaded rendering—a lifelike picture of the design. It shows your ring in the real metal color you chose (yellow gold, white gold, rose gold, or platinum), with the sparkle of the stones simulated.

This isn't a sketch. It is a high-quality picture that shows how light will hit the metal and the stones. You can clearly see prong shapes, engraving, side stone placement, and milgrain—the row of tiny beads that runs along an edge.

Your input: This is where you can test variations. Want to see it in rose gold instead of white gold? Different side stone shapes? We can make several versions so you can compare them side by side.

What happens: If you want to hold your design before it is cast, we 3D-print it in wax. You can wear the wax to see how the ring sits on your hand and how it looks in real light.

The wax model matches the exact weight, proportions, and finger fit of your final ring. Only the stones are missing. A screen cannot tell you how a ring feels; the wax can.

Your input: Try it on, take photos, wear it for a day. If you want to adjust the width, the height, or the comfort fit—the rounded inside edge that helps a ring slide on easily—we can change it before we cast the metal.

Test your wedding band pairing: the wax sits on your finger exactly the way the finished ring will, so you can hold a wedding band against it and see how the two sit together — whether they meet flush, or whether the pair would sit better with a curved band. Most people only get to ask that question after both rings are already made. Wedding bands are sold separately.

When it's worth doing: an unusual design, a wide band, testing a wedding band pairing, or choosing between two finger sizes.

Timeline: 3-5 days for wax creation (optional)

What happens: Once you give final approval, our jewelers begin crafting your ring. The process includes:

• Metal casting – Your design is cast in your chosen precious metal (14K/18K gold or platinum)
• Stone setting – Each diamond or gemstone is hand-set with precision prongs, bezels (a metal rim that wraps around the stone), or pavé (many small stones set close together)
• Finishing work – Polishing, rhodium plating (for white gold), engraving, and quality inspection
• Final inspection – Our GIA Graduate Gemologist inspects every custom piece before it leaves our workshop

All work is completed in our Sandy Springs location by experienced artisan jewelers.

Your ring is ready: Schedule your pickup appointment, and we'll walk you through proper care and maintenance to keep your ring looking its best for years to come.

Timeline: 2–3 weeks for casting, setting, and finishing